Angela Ciborowski walks us through the case-based interview used in consulting and technical jobs, and gives our listeners a sneak peek on what the company is looking for when they ask you “how many jellybeans does it take to fill a 747.”

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Many consulting companies use case-based interviews, which use certain techniques to assess a person’s problem-solving ability and business logic. The interviews vary depending on the skill they are trying to assess. The five types of cases are brain teaser (which assesses creativity and how quickly a person can think on his feet), strategy (which determines a candidate’s business economics and how she handles complex business issues), operation (which assesses the understanding of business operations and basic industry knowledge), finance (which determines the understanding of finance and accounting), and complex (which is a mixture of two or more types of cases). The interviewer is not necessarily looking for the correct answer, but how the candidate approaches the problem. They are evaluating how well the candidates listen to the question, their quantitative and analytical skills, their creativity, and their ability to think quickly under pressure. The three key attributes of being a successful business advisor are organizational skills, problem-solving abilities, and communication skills. Case interviews are effective because the company can assess people on many levels and see how they deal with real client scenarios, and also determine the candidate’s strengths and areas for improvement. The four steps to having a successful case interview are: (1) understand the question being asked, (2) structure and analyze response: use a framework and determine options, (3) evaluate the different options available, and (4) arrive at a conclusion and clearly articulate it.

Wendy Spelman discusses the importance of an internship and how to effectively get technical skills across in an interview. She also touches upon the importance of teamwork at the start a new career.

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Wendy explains that experienced interviewers look for specific qualities from candidates during an interview. Companies often look for the same set of skills in interns and full time employees. An employee needs to balance leadership skills and working on a team; they need to know when to lead and when to follow. Wendy suggests putting an emphasis on establishing a role as a member of the team first, then moving into a leadership role. At companies like Kraft, interns often become full time employees. This happens when the intern and the company are compatible with each other.
 
When interviewing prospective employees, Kraft looks for technical science skills, best demonstrated through past work and intern experiences. When new employees are hired, they are paired with a buddy to assist with the initial transition. When an employees chooses her career path, she also chooses a mentor to further develop all of the necessary technically skills.