Privacy Policy

Last Updated: 16 July 2024

At 10 Good Minutes, we are committed to protecting your privacy and security. We take our responsibilities to protect your information very seriously. This Privacy Policy explains what personal data we collect, how and why we use it, who we may share it with, and how we ensure your privacy is protected.

About Us

We are 10 Good Minutes, a provider of recruitment intelligence software solutions. Our services help businesses streamline hiring with AI-driven technology. We are based in the USA and have subsidiaries operating globally.

We comply with various privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws across jurisdictions.

By using our products and services, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree, please do not provide personal data or use our services.

About You

This policy applies to you based on how you use our services:

  • General User: If you're an employee, supplier, business partner, or visitor interacting with our website or platform.
  • Client: If you're an existing or potential client using our platform or service for recruitment.
  • Candidate: If you're applying for a job with one of our clients through our platform.

What Personal Data Do We Collect?

We collect personal data necessary for the performance of our services. This includes:

  • Name, contact details (phone, email, mailing address)
  • Job title, employer details, and professional information
  • Responses to interview questions, video responses, and any sensitive data (optional and used only for recruitment purposes)
  • Technical data (e.g., IP address, location, browser info) when interacting with our site or platform

How We Collect Your Personal Data

We gather personal data directly from you when you:

  • Use our platform or website
  • Create an account or contact us
  • Participate in interviews or job applications
  • Subscribe to updates or contact us for marketing purposes

We may also collect data from third parties, such as recruitment agencies or publicly available sources like LinkedIn.

Why We Collect Your Personal Data

We collect your data for purposes including:

  • To enable you to use our platform and complete job applications
  • To respond to inquiries, complaints, or requests
  • To manage and improve our services and customer relationships
  • For marketing purposes, if you consent to receive updates from us

How We Use or Disclose Personal Data

We may use your personal data for the purposes outlined above and share it with:

  • Clients (for candidates applying to jobs)
  • Service providers that help us deliver our services
  • Legal authorities, if required by law

We will not sell your personal data to third parties. Your data may be shared with third-party service providers to help deliver our services, but they are bound by confidentiality agreements.

Is My Personal Data Transferred Internationally?

As a global company, 10 Good Minutes operates in multiple countries. Your personal data may be transferred and stored outside your country, including in countries with different data protection laws. We ensure compliance with data protection regulations when transferring data across borders.

De-identified Information

In some cases, we may de-identify your personal data to use it for statistical or research purposes. This de-identified information cannot be linked back to you.

Can You Remain Anonymous?

While you can choose to remain anonymous when interacting with our platform, not providing certain personal information may limit your access to some of our services, especially as a candidate or job applicant.

How We Keep Your Personal Data Secure

We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and restricted access to our systems.

Third-Party Websites and Services

Our platform may link to third-party websites or services. We are not responsible for the privacy practices of these third parties, so we encourage you to review their privacy policies.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our website. Please review this policy regularly. If you disagree with any changes, you must cease using our services.

Managing Your Personal Data

You are responsible for ensuring that your personal data is accurate and up to date. You may contact us to correct any inaccuracies or request access to your personal data, subject to applicable laws.

Your Rights Under Data Protection Laws

If you are located in the USA, you have rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, or opt out of the sale of your personal data. You can also request the categories of personal data we collect, disclose, or delete.

Additional Information for Users in the United States

By using our platform or services, you consent to receiving communications from 10 Good Minutes, including promotional messages via email or text. You may opt-out at any time by following the opt-out instructions in our messages.